Consent belongs to the person
A care connection is one client and one facilitator. It is approved by both, timed by the client, and ends when either says so. The clinic itself never holds a key.
For clinicians and facilitators
What changes when a clinician uses Valence
Valence began as a $3 group for families and friends: each person chooses their values, and the group sees what it shares. The clinical side keeps the same library and the same web, and changes three things — who may see a person's values, for how long, and what record is kept.
The same foundation
Every person, in a family group or in care, works from the same 1,029 values in six categories, rates each one on a slider between the value and its antithesis, and fills them in once; the profile travels with them. The interface works in 23 languages, on phones as well as larger screens.
Side by side
Who can see a person's values
Friend or family groupThe members of that group. In each group a person chooses whether others see their full profile with intensities, or only which values they hold.With a clinicianOnly a facilitator the client has approved — one connection per facilitator. The clinic as an organization never sees values.How access begins
Friend or family groupAn invitation link, text message or QR code from whoever started the group; joining is free.With a clinicianMutual approval. The facilitator invites by email, text or QR code, or the client enters the facilitator's code; nothing opens until both have said yes. Invitations go out from the facilitator's own email or phone — Valence sends none.How long it lasts
Friend or family groupAs long as the person stays in the group.With a clinician30, 90, 180 or 365 days, chosen by the client when they approve. Only the client can extend; either side can end it at any time. An expired connection shows nothing until it is renewed.Record of access
Friend or family groupNone.With a clinicianEvery view is recorded before anything is shown — which facilitator, when — and the client reads that record in their own portal, with "last viewed" on each connection.What the professional sees
Friend or family groupThe group web, a list view, and a printable group report with conversation starters.With a clinicianA one-page client report; session questions drawn from the client's own choices; and a caseload web — all consented clients together, in private.Change over time
Friend or family groupThe group's web over time, and each person's own values timeline.With a clinicianThe client's values timeline from the day they approved, with their weekly "how consistently did I live this value" check-ins if they share them. Nothing from before the consent.Signing in
Friend or family groupA code sent by email.With a clinicianA code by email or text message, a QR hand-off for a desk or kiosk, and a printable card with the facilitator's code for the waiting room.Organization
Friend or family groupOne person starts the group and can invite others.With a clinicianClinics organize facilitators (admin and facilitator roles, by invitation only). A clinic admin sees which connections are waiting or ending soon — never anyone's values.Agreements
Friend or family groupThe site's terms and privacy policy.With a clinicianOn Programs and Commons: a signed privacy agreement (BAA in the United States, PHIPA agreement in Canada) and hosting in the country you choose.Cost
Friend or family group$3 once per group; everyone else joins free.With a clinicianA yearly plan per site — Teams for staff sessions, Programs for client work, Commons pay what you can.
Why it is built this way
The record comes first
A facilitator's view is written to the access log before any values are read. If the log cannot be written, nothing is shown. The client sees the same log.
Nothing leaves without a person deciding
Valence sends no invitation emails or texts. The facilitator's own email or phone carries the invitation, or the client scans a code in the room. The only messages Valence sends are sign-in codes.
Time is a setting, not a promise
Every connection has a date it ends. Expiry is checked at every read, so access stops on the day the client chose without anyone having to remember.
A week with Valence
Before the session
Open the client's one-page report. The session questions are drawn from their strongest values, the ones nearer the antithesis, what shifted since last time, and — if they share it — the weeks that were hard to live by.
In the room
Talk from the client's own words — the values they chose, not a scale someone else wrote. For a group session, the caseload web shows what the people in the room share.
Between sessions
The client can rate, once a week, how consistently they lived each value, and set a reminder from their own calendar. If they share it, the chart appears on your side.
With your own team
Staff sessions use the ordinary group: a retreat, onboarding or supervision group with no client data in it, on the Teams plan.
What Valence is not
Valence does not diagnose, screen or treat, and it does not score people. It gives a person a vocabulary for what matters to them and shows a group — or a clinician they have chosen — what is shared. The values stay the person's own.
Ready to look closer?
See the plans for clinics and organizations, or sign in to the facilitator portal if your clinic has already invited you.